Fanduel Wont Let Me Bet

  

ATLANTIC CITY, N.J. -- Upon further review, a New Jersey man will get his full $82,000 payout on a disputed $110 sports bet. Several other gamblers who made similar bets at wildly inflated odds will also be paid in full, FanDuel said Thursday.

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The online sports betting company said it will pay Anthony Prince of Newark the full 750-1 payout he was promised when the company's automated system mistakenly generated long odds on the final moments of the Denver Broncos-Oakland Raiders game on Sunday.

The company initially refused to pay the bet placed at its sportsbook at the Meadowlands Racetrack, saying it isn't obligated to pay for obvious errors. But FanDuel reversed field after consulting with state gambling regulators.

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'Above all else, sports betting is supposed to be fun,' the company said in a statement Thursday. 'As a result of a pricing error this weekend, it wasn't for some of our customers.'

Prince made his bet before a game-winning field goal by Denver's Brandon McManus.

'A 36-yard field goal has approximately an 85 percent chance of success, so the astronomical odds offered on something highly likely to occur was very obviously a pricing error,' the company said. 'These kinds of issues are rare, but they do happen. We want sports betting to be fun. So, this one's on the house. We are paying out these erroneous tickets and wish the lucky customers well.'

Prince could not immediately be reached for comment.

Get your first bet risk free Up to $1,000 back if you don't win your first bet It’s easy to start betting on FanDuel Sportsbook today! Bet teasers, props, parlays, and more. If you’re having trouble depositing money be sure to check the following: Age requirement and location You must be at least 18 years of age (21+ in Massachusetts and Iowa, 19+ in Alabama) as well as a resident of and physically located in the United States or Canada to make a deposit in any FanDuel contests with an entry fee or prize.

In a tweet earlier Thursday before FanDuel's decision was announced, McManus sided with Prince.

Prince was handed his 750-1 ticket with about a minute left in the game, as the Broncos trailed by two points on their final drive. Denver kicked a field goal with 6 seconds left to win 20-19, capping a second-half comeback that started with the Broncos down 12-0.

FanDuel says its system should have calculated his odds at 1-6, meaning a bettor would have to wager $600 in order to win $100. Prince bet $110 on the Broncos but was stopped when he went to collect from FanDuel's betting window.

Kerry Langan, a spokesperson for the New Jersey Division of Gaming Enforcement, said the agency 'is encouraged by FanDuel's actions today. The division will continue to work with FanDuel and the state's other licensed sports wagering operators to ensure the implementation of industry-wide best practices.'

Kip Levin, FanDuel's chief operating officer, said the company wants 'to use this as a learning experience for our new customers about how sports betting works.'

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All told, 12 customers, including Prince, were given incorrect odds during an 18-second computer glitch. Levin would not say how much in total the company is paying, but said the promised payouts printed on the tickets or made online will be honored.

Fanduel Sportsbook is a joke; specifically their 'Geo-Locating Software'. I placed my first and ONLY bet with Fanduel Sportsbook 2 weeks ago and it was like pulling teeth. Over and over again, the software told me that I wasn't in New Jersey, despite the fact that I can see the Meadowlands Sportsbook from my. Let’s take a look at an example of the problems that sportsbooks encounter with their customers and geolocation. There is a bettor in New Jersey who has downloaded a mobile sport betting app and is ready to bet. They go to place their bet, which is rejected because they have ‘failed’ the geolocation test.

FanDuel keeps the process of making a withdrawal very simple and limited to two widely available options — FanDuel players can withdraw by using Paypal or checks. If Paypal was used to make your deposit, you will be able to withdraw into the same Paypal account, although additional checks will be made if the account is not the same one you.

FanDuel also says it will give away another $82,000 this weekend by adding $1,000 apiece to the accounts of 82 randomly chosen customers.

The dispute is one of the earliest for the budding sports betting industry in New Jersey, coming at a time when new sportsbooks are opening in some other states and lawmakers throughout the country are considering whether to also jump in for the potential tax revenue. New Jersey challenged a federal ban and won a U.S. Supreme Court decision in May that cleared the way for gambling on games to expand beyond Nevada.

The idea that player money and winnings would be protected and regulated by the state has been a major selling point among sports betting supporters who contrasted legal gambling with shady offshore betting sites where players often have little recourse in disputes. But gambling regulators also have policies in place to void obvious errors in sports bets.

In Nevada, mistakes in the odds are not uncommon and can occur multiple times a month at sportsbooks. If a similar dispute happened in Nevada, the bookmaker would be required to contact the Gaming Control Board in order to investigate the matter.

Some Nevada books have paid off bets that were placed on bad odds, but then refused to take action from the bettors who took advantage of the mistakes in the future.

In the United Kingdom, where FanDuel owner Paddy Power Betfair has operated for decades, mistakes in the odds are called palpable errors or 'palps' and generally result in voiding the bet.

Information from ESPN's David Purdum and The Associated Press was used in this report.

The latest PA online sportsbooklaunch is causing quite a stir, and not just for its delays yesterday.

FanDuel Sportsbook launch came a couple of hours later than expected, and with it came an online betting product with several features that are not new to just Pennsylvania, but to the entire US sports betting scene.

Since testing came with so many delays and hiccups and the social media rumor mill was swirling, we’re here to clearly answer some of the big questions about FanDuel’s PA online betting options.

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1. Can I really bet on an iPhone app?

Yes, yes you can.

If you are already using the FanDuel app on your phone in New Jersey, you do not even have to download it again.

If you have not added the FanDuel Sportsbook app to your device, just search for it in the app store. Take care to download the FanDuel Sportsbook app and not the FanDuel daily fantasy sports app.

Be aware PA users have run into a couple of problems on the iPhone front. One is that geolocation hasn’t been working at 100%. If the app can’t accurately geolocate you in the state, you cannot bet. If that does happen, we advise contacting support. The final answer may be that you have to wait it out a day or two as testing finishes up.

Another issue some users are encountering comes when they log in on an existing FanDuel account. Those folks are getting held up while FanDuel vets and verifies their existing account. You’re in that category if the site displays this notification (at left) to you.

If you are an Android user, the same general gist applies. There is a single app for Android that works in both Pennsylvania and New Jersey. However, because the Google Play Store does not allow gambling apps, you need to download it directly from the FanDuel website, pa.sportsbook.fanduel.com.

2. Can I use my New Jersey account to plan in Pennsylvania?

Yes, yes you can.

This was the real surprise to come out of the launch. FanDuel users only need one account to play in both Pennsylvania and New Jersey. You don’t need segregated funds for each state either. If you have money sitting in your account from your New Jersey betting, no need to deposit again.

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As mentioned, your existing account can slow up the approval process, but in the end, this promises a massive benefit to players.

Once fully live and functional, bettors can travel back and forth between NJ and PA and the app will geolocate where you are and determine what jurisdiction you are betting in. For all those Philadelphia commuters, not having to commit to one state or another is a nice perk.

3. I got the $500 risk-free bet in NJ. Can I get it again?

If you are new to FanDuel, there is a great sign-up promo to take advantage of. Bettors can get up to a $500 risk-free bet on their first wager. Simply deposit into your account, place a single wager up to $500, and see if you win.

If your bet wins, congrats! If your bet loses, there is great news. That money will be returned to your account in the form of bonus money. There are some terms and conditions to be aware of, including:

  • Must place your risk-free bet within seven days of depositing
  • Bonus money bets on the favorites cannot exceed -200
  • You must play through your bonus money once before you can withdraw it

The bad news is, if you already redeemed this bonus in New Jersey, your account is not eligible to receive it again.

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4. How can FanDuel tell if I am in PA or NJ?

A big component of regulated PA online gambling is geolocation. FanDuel works with geolocation technology GeoComply. On desktop, you might have noticed you need to enable a browser extension from GeoComply to verify your location before betting.

The same technology is at work in your phone. This means you need to have your location enabled so the app can triangulate your location using cell phone towers and your GPS location. GeoComply can use that information to pinpoint exactly where you are when you try to bet.

So far, there have been some errors in geolocation, including false negatives within Pennsylvania. When it comes to geolocation, sites would rather have a false negative that accidentally keeps a bettor who can bet out than a false positive that allows someone to bet who shouldn’t. With that in mind, if you do have trouble geolocating and you are in the state, your best course of action is to contact support.

5. Are the lines the same in NJ and PA?

As we saw when FanDuel Sportsbook at Valley Forge Casino launched, the lines offered in New Jersey and Pennsylvania are largely the same.

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There are a few differences in what you can bet, but that is because of state regulations, not the whim of the sportsbook. For example, in Pennsylvania, you cannot bet on things like the NFL Draft or the Oscars. All PA bets need to be based on a sporting event, so while these are OK in NJ, they are off limits across state lines.

Conversely, in New Jersey, you cannot bet on college teams from New Jersey or playing in New Jersey. However, if you are in Pennsylvania and want to get some money down on Rutgers, you can do just that no problem.